Alexandra and Karola, Heads of Finance Billing
The two women who make up our second leadership tandem have also been with Krones for many years. Alexandra Keilhammer has been working in Finance for over 20 years, and Karola Lippert has been in Sales for the past 16, most recently in Contract Management. Last year, both women were looking for a new professional challenge. They agree that “Leading a team in tandem was the perfect solution since it allows us to reconcile family life with our work.” Since June 2023, the two women have been sharing responsibility for heading up the Billing department, which consists of Alexandra and Karola plus a 13-strong team that handles all of the invoicing – whether for new machinery projects, spare parts or retrofits.
“We already knew each other from earlier roles and always worked well together. So, it was clear to us even before we applied that we’d like to take on a tandem assignment together,” explains Karola. “Compatibility is incredibly important in this working model. You don’t have to be close friends, but you really do have to trust each other and appreciate each other’s professional skills and specialist knowledge.”
Openness is a top priority for Alexandra, too. “At the start, we had an honest conversation about our own motivations for and expectations of the new job and of each other. In fact, we’ve continued that conversation, taking time to reflect and sharing feedback on a regular basis. We have to be forthright in voicing our thoughts and opinions if we’re to build the mutual trust we need.” To establish this level of trust from the beginning, Alexandra and Karola spent a day together working with a coach. Over the course of the day, they got to know each other’s strengths and weaknesses and determined how they would handle decisions going forward, who would take on which tasks and how they would communicate.